CustomersBike share
Divvy Chicago almost doubled productivity in three months.
Chicago's bike share replaced its failing GPS units with phones. Three months later, productivity had almost doubled.
- Company
- Divvy
- Industry
- Bike share
- Where
- Chicago
- Before
- Physical GPS units
- Result
- ≈2× productivity in 3 months
I would recommend Hellotracks because it is a convenient, scalable way to manage field teams. It can work for small and large teams.
GPS boxes that kept failing
Jon Baker runs station operations for Divvy, Chicago's bike share. The team used physical GPS units to navigate its vehicles through the city. Problems with the units kept coming up, and the team was looking for something that did the same job for less.
Phones, jobs and a map
With Hellotracks, phones replaced the GPS units. The station team set up its own job types, imported its data and made jobs fit the work. Within three months, productivity had almost doubled, and the dispatch team sent fewer messages after hours.
productivity within three months.
In this story
More customer stories
All customer stories →- Bike share · New York City
Motivate grew productivity by more than 50% in three months.
New York's bike share team moved from Google Sheets and push-to-talk phones to one system for dispatchers and drivers.
Read the story → - Micro-mobility
Wheels stopped calculating routes by hand.
A micro-mobility operator automated job assignments and routes, with more done per worker and lower travel costs.
Read the story → - Construction · Sudbury, Ontario
Rees Construction has proof of every site visit now.
Every crew on one map and every site visit on record. Clients stopped disputing the work.
Read the story →
Run your day like Divvy.
Put your own team on the map and see how your first day goes.
30 days free. No credit card. Ends by itself.
