Co-Dispatch · the AI dispatcher in Hellotracks
Paste an email. Say who's out. Ask for next week's plan. Co-Dispatch works it out with your people, their skills and real roads, then waits for your OK.
In the Dispatch plan and the free trialNothing changes until you apply it
One Thursday in San Francisco
Marcus runs dispatch for eight technicians. Every screen below is the real Hellotracks dashboard.
7:52 AM
From Mission Street Deli"Our walk-in cooler stopped working overnight and the temperature is rising. Can someone come before noon?"
Marcus pastes it in. Co-Dispatch finds the customer, who can fix a cooler, who's close, and whose day has room.
New job for Luis, there by 10:40
7:54 AM
Apply. It's on Luis's phone.
Luis knows refrigeration and is 9 minutes away after his stop on Valencia St. His other stops stay on time.
8:15 AM
"Marco is sick today."
Five of his six jobs go to the people who fit them. The sixth doesn't fit today, so it says why and offers a way out.
Marco
Sam +2
Dev +2
Rosa +1
10:05 AM
Nobody asked. It noticed.
Kearny Dental is about to miss its time window. Co-Dispatch suggests Dev, who can still make it. It keeps checking the day, every few minutes.
Assign to Dev
11:30 AM
"Can Rosa take three more this afternoon?"
Yes, if they're in the Mission. Rosa is free from 3:10 near 24th St. Asking changes nothing.
11:31 AM
"Send me everyone's timesheets every Friday at 7."
It picks the right report, shows last week's numbers, and sends it every Friday once Marcus clicks.
Everyone's timesheet, every Friday
4:20 PM
"Plan the open jobs over the next two weeks. Rosa is off next Friday."
Everyone keeps their usual customers where they can, and nobody works past their shift.
146 of 148 planned over 10 days
Weeks, not just today
Say what you need in your own words. The plan opens in the Week planner, where you see every day before anything changes.
Apply 146, and it's done. Changed your mind? Undo brings the old plan back for 30 minutes.
How it decides
Co-Dispatch understands what you write. The plan itself comes from the Hellotracks route engine, on real streets with real drive times. Then it checks its own work before you see it.
Reads your message, works out what you need, and explains the result in plain words.
Places every job with skills, time windows, shifts and where people really are.
Nothing in your plan changes until someone clicks Apply.
One click brings the old plan back, every change included.
Jobs that are done or underway stay where they are.
Live locations and tracks are never sent to the AI.
Your team's language
Ask in English, German or Spanish. It answers in the language you asked in.
Start today
You use Hellotracks
An admin turns on Co-Dispatch with one switch. It starts with what's already in your account: your people, jobs and places.
Not an admin? Ask your admin to turn it on, right from the Co-Dispatch panel.
New to Hellotracks
Co-Dispatch is part of the free trial. Add your team, bring your jobs, and give it its first request on day one.
No hardwareNo credit cardYour team's phones
Get started freeNo. It shows you the plan and you click Apply. After a strong track record it may offer to handle routine fixes itself, and only an admin can say yes.
Click Undo. The old plan comes back, every change included, for 30 minutes after you applied it.
What you type or paste, your people's names, skills, teams and hours, your jobs with their times and notes, and your saved places. Never anyone's live location or tracks.
From the Hellotracks route engine, the same one behind route optimization. The AI works out what you're asking for; the engine places the jobs on real roads.
The Dispatch plan and the 30-day free trial.
Move or plan jobs for a day or for weeks, react to someone being out, turn a customer's email into a job, ask about anyone's day, or set up a report. If it can't do something yet, it tells you.
