Turn HubSpot Service Tickets Into Field Jobs
Connect your HubSpot Service Hub to Hellotracks. Tickets become dispatched field jobs, with real-time webhook updates for the core ticket fields and a reconcile sync for any custom properties you map.
See HubSpot × Hellotracks in action
HubSpot tickets, dispatched to the field.
When a ticket is created in HubSpot, Hellotracks creates the matching field job. Core ticket fields stream in over webhooks the moment they change in HubSpot, and any custom properties you map sync on a regular reconcile pass — so the field job stays aligned with the ticket without manual data entry.
Ticket → Job Sync
Every ticket in a connected HubSpot pipeline becomes a Hellotracks field job. Deleting the ticket in HubSpot removes the linked job in Hellotracks.
Real-Time Field Updates
Webhooks push changes to subject, scheduled date, time window, address, pipeline stage, owner, priority, and close state to the linked field job within seconds — no polling delay.
Custom Field Mapping
Map any HubSpot ticket property to a Hellotracks job field. Custom mappings sync via a reconcile pass, so non-standard data still flows through reliably.
Secure OAuth Setup
Connect HubSpot with a one-click OAuth flow. No middleware, no API keys to rotate — authorize once and the sync runs.
Built for service teams running on HubSpot.
HubSpot- PipelineService · New
- OwnerM. Frese
- Job dateTue 10:00–12:00
- StatusDispatched
- AssignedMark T.
- ScheduledTue · 10:00
Service tickets become dispatched field jobs
A ticket created in a connected HubSpot pipeline turns into a Hellotracks field job, scheduled for the date and time window on the ticket. Your field team gets it on their phone; HubSpot remains the source of truth for the ticket itself.
HubSpot- Address24 Maple Ave →
- PriorityHigh
- StageWaiting on dispatch
- Address24 Maple Ave
- PriorityHigh
- NotifiedMark T.
Updates flow through, without the chase
Reschedule the visit, change the address, escalate the priority, switch the owner, or close the ticket in HubSpot — Hellotracks picks the change up over webhook and applies it to the linked job. No follow-up message to dispatch required.
HubSpot- work_order_idWO-2891
- internal_refA-117
- crew_zoneNorth-3
- workOrderIdWO-2891
- internalRefA-117
- crewZoneNorth-3
Custom properties stay in sync, too
Map any ticket property your team relies on — internal IDs, custom statuses, work-order references — to a Hellotracks job field. A regular reconcile pass keeps mapped properties aligned, so even data outside the real-time webhook scope ends up in the right place.
Connect HubSpot in three steps.
Connect your HubSpot account to Hellotracks via OAuth. No middleware or API keys to manage.
Choose which HubSpot ticket pipeline feeds Hellotracks, then map standard and custom ticket properties to Hellotracks job fields.
New tickets become Hellotracks field jobs. Core fields sync over webhooks in real time; mapped custom properties sync on a regular reconcile pass.
“Hellotracks has been very easy to implement and it’s helped us to better manage our field staff, improve asset recovery and improve overall field operations through real-time visibility.”
Neil B., Operations
Lyft, Inc.
Ready to connect HubSpot with Hellotracks?
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